Dedicated and results-driven professional with a proven track record in management, business development, and communication. Seeking opportunities to leverage my skills in operational excellence, team development, and business growth.
Operational Leadership: Oversaw day-to-day operations, ensuring efficient functioning of all departments.
Team Development: Recruited, trained, and motivated a high-performing team, fostering a positive work environment.
Customer Satisfaction: Maintained high service standards and promptly addressing customer concerns to enhance satisfaction and repeat business.
Financial Success: Implemented budget management and revenue optimization strategies to achieve financial goals and profitability.
Innovative Marketing: Collaborated on marketing campaigns and events to boost visibility, attract new customers, and enhance community engagement.
Awards: Voted “Best Indian Food” and “Best Caterer/Catering Service” by Monterey Herald Readers’ Choice 2023; Featured in America’s Best Restaurants roadshow
Travel Business Expansion: Developed and implemented an online registration, booking, and payment system for customers from 10 different countries, broadening global reach.
Strategic Website Management: Oversaw website development and maintenance, enhancing the online booking experience and promoting services.
Leadership and Team Management: Created product vision and roadmap, recruited and managed a cross-functional team, ensuring successful project execution.
Brand Development: Developed branding strategy, managed customer relationships, and executed marketing campaigns, resulting in a strong brand identity and increased customer loyalty.
Business Opportunities and Sales Management: Identified and developed new business opportunities, managed the sales team, contributing to revenue growth and business success.
Awards: Awarded by Traveller’s Choice Awards 2022.
Strategic Marketing: Created a comprehensive portfolio of marketing materials, enhancing sales and marketing effectiveness in construction and construction materials.
Market Analysis: Conducted thorough market and industry analysis to identify growth opportunities and inform business strategy decisions.
Operational Efficiency: Implemented a streamlined project data tracking system, improving internal tracking, evaluation, and auditing processes.
Sales Workflow Restructuring: Restructured sales workflow, improving the processing of rebate and incentive paperwork, reducing time, and increasing accuracy.
Project Management: Managed projects from initiation to closure, overseeing stakeholder communication and conducting regular meetings and events, resulting in improved client satisfaction